These terms cover our public website. Paid services are governed by a separate written agreement, and your mandatory legal rights remain protected.
About these terms
These terms apply to the public website operated under the Frontier Marketer name, a marketing and growth services business based in West Harbour, Auckland, 0618, New Zealand. “We”, “us” and “our” refer to that website operator. Contact us at info@frontiermarketer.com for questions about the website or these terms.
These terms describe the conditions on which the website and its content are made available. Where a term requires contractual acceptance, it applies only to the extent a binding agreement has been formed under applicable law. If acting for an organisation, you must have authority to make commitments on its behalf.
Website information and service engagements
The website provides general information about our services and marketing topics. It does not constitute legal, tax, financial or other regulated professional advice, or an offer that you can accept to create a paid engagement.
A form submission, booking or introductory call does not create a paid client relationship. Fees, currency, taxes, payment terms, deliverables, timelines, approvals, advertising expenditure, cancellation, refunds, confidentiality and ownership arrangements must be agreed separately in writing.
If an agreed client contract conflicts with these website terms, that contract governs the relevant engagement to the extent of the conflict, subject to mandatory law.
Permitted use
You may access the website and use its public content for lawful personal or business evaluation purposes, and share links to public pages. You must not interfere with security, introduce malicious code, attempt unauthorised access, impersonate another person, submit unlawful material or disrupt access for others.
Automated access must not bypass access controls, collect personal information unlawfully, infringe intellectual property rights or impose an unreasonable load on our systems. Nothing in these terms restricts a right or exception that cannot lawfully be excluded.
Intellectual property and use of content
Unless stated otherwise, the website’s original copy, design, graphics, branding and materials are owned by Frontier Marketer or licensed to it. Third-party names, trademarks, images and materials remain the property of their respective owners. References to another organisation do not by themselves imply affiliation or endorsement.
Except as permitted by law or with the relevant owner’s permission, you may not reproduce, republish, sell or commercially exploit substantial parts of the website. Sharing a link does not transfer ownership or grant a licence to reuse protected material.
Ownership and licences for paid deliverables, client assets and pre-existing methods or templates are governed by the applicable client agreement.
Information and materials you submit
Provide accurate information to the best of your knowledge and submit materials only where you are entitled to share them. Do not send passwords, sensitive personal information or confidential customer datasets through public forms.
You retain ownership of your materials. By sending them for an inquiry, you permit us to review and use them only as reasonably needed to respond, assess fit and prepare requested recommendations or proposals, subject to our Privacy Policy and any confidentiality agreement.
This permission does not authorise public display, resale or unrelated use of your materials. Where you provide personal information about others, you must have a lawful basis to share it; this does not remove our own obligations under applicable privacy law.
Confidentiality and privacy
Our Privacy Policy explains how we handle personal information. Reading or using the website is not, by itself, consent to every form of data processing or to marketing communications.
If an inquiry requires confidential business information, contact us to agree on suitable confidentiality and transfer arrangements before sending it. Public forms are not intended for highly sensitive information. Confidentiality for paid engagements should be addressed in the relevant agreement.
Case studies, comparisons and outcomes
Case studies, performance figures, comparisons and testimonials describe particular circumstances or experiences. They are not promises of equivalent results. Outcomes depend on factors such as product demand, budgets, implementation, market conditions, platform changes and the quality of available data.
Content may summarise or anonymise details for confidentiality. Dates, methodologies, sources and any relevant commercial relationships should be considered when evaluating a comparison. We aim to make accurate representations and do not exclude responsibility for misleading or deceptive conduct where the law prohibits doing so.
AI-assisted information
AI tools may assist with research, drafting or analysis. Such outputs can contain errors or omissions and should be checked against reliable sources and the circumstances of a proposed decision.
General website information is not a substitute for advice appropriate to your situation. Human review, data handling, approvals and responsibilities for AI-assisted client deliverables should be specified in the relevant engagement. These terms do not override statutory duties or agreed standards of care.
Third-party tools and links
Our website links to or embeds independently operated services, including Tally forms, Cal.com bookings and Google Maps. Their own terms and privacy notices govern your use of those services.
We do not control external websites, their availability or their subsequent changes. A third-party link is not a guarantee of its content or services. We remain responsible for our own conduct and for obligations that applicable law places on us in relation to providers we engage.
Availability and changes
We take reasonable steps to keep the website useful, but access may be interrupted by maintenance, security incidents or third-party outages. We may change or withdraw public content or restrict access where reasonably necessary for security, legal compliance or operational reasons.
Changes to the public website do not automatically change a signed client agreement or remove accrued rights. Contact us if you identify inaccurate information or a technical issue.
Consumer rights
Nothing in these terms excludes, restricts or modifies any guarantee, remedy or right that cannot lawfully be excluded, including applicable rights under New Zealand’s Consumer Guarantees Act 1993 and Fair Trading Act 1986, and the Australian Consumer Law where it applies.
If a service fails to meet a non-excludable guarantee, you retain the remedies provided by the applicable law. These website terms do not themselves contract out of the Consumer Guarantees Act for business transactions; any permitted exclusion must be separately agreed in writing and satisfy the statutory requirements.
Responsibility and liability
We are responsible for our own acts and omissions in accordance with applicable law. Subject to your non-excludable rights, we do not promise that general website content is complete, error-free or suitable for every individual business decision.
To the extent permitted by law, we are not liable for losses that are not reasonably foreseeable consequences of a breach of these terms or are caused by circumstances beyond our reasonable control. You should take reasonable steps to avoid or reduce a loss.
No exclusion in these terms applies to fraud, wilful misconduct or any liability that cannot lawfully be excluded. Liability for paid services, including any negotiated limits, is governed by the applicable client agreement and mandatory law. These terms impose no blanket indemnity for our own conduct.
Complaints and dispute resolution
If a problem arises, email info@frontiermarketer.com with the relevant details and the outcome you seek. Both parties should first attempt in good faith to resolve the issue through discussion. Mediation may be used if both parties agree.
This process does not prevent either party from seeking urgent relief, contacting a regulator or bringing a claim in a court or tribunal with jurisdiction. It does not suspend a statutory deadline unless the law or a valid agreement provides otherwise.
Governing law and jurisdiction
To the extent permitted by applicable law, these website terms are governed by New Zealand law and the courts of New Zealand have non-exclusive jurisdiction over disputes relating to them.
This does not deprive you of mandatory protections under the law of your usual place of residence, or of a right to bring a claim in another court or tribunal where that right cannot lawfully be excluded. A client agreement may specify different governing arrangements for the relevant services.
Changes and general provisions
We may revise these terms and publish the updated version with a new effective date. Changes operate prospectively and do not retrospectively remove rights or alter a client agreement without the acceptance required by that agreement or applicable law.
If a provision is invalid or unenforceable, the remaining provisions continue to apply to the extent they can operate lawfully. A failure or delay in exercising a right is not by itself a waiver.
Contact
For website questions, permission to use content or concerns about these terms, email info@frontiermarketer.com. Our business location is West Harbour, Auckland, 0618, New Zealand. Please email for a postal or service address before sending formal documents.